Terms of Service

Last updated: 24 September 2026

These terms are the agreement between you and us for using Verbier: the background removal API, the website at verbier.dev, the dashboard and the homepage demo. Please read them before you create an account or use the API.

The terms we most want you to see before you buy are in clause 6 (price, monthly renewal and how your allowance is counted), clause 7 (cancelling) and, if you are a consumer, clause 8 (your legal right to cancel within 14 days).

1. About us

1.1 Verbier is a trading name of Fortis Ventures Ltd, a private limited company registered in England and Wales under company number 14849535, whose registered office is at C/O Aardvark Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, BH21 7SB, United Kingdom ("we", "us", "our").

1.2 You can contact us at hello@verbier.dev. Formal notices can also be sent by post to our registered office.

1.3 These terms incorporate our Acceptable Use Policy and, for Business Customers whose Customer Content contains personal data, our Data Processing Addendum. Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies; they are for your information and do not form part of the contract.

2. Definitions

2.1 In these terms:

• "Account" means the account you create on the Website to use the API and manage your Plan.
• "Allowance" means the number of images your Plan lets you process in a Billing Period.
• "API" means our application programming interface at api.verbier.dev and its documentation.
• "API Key" means a secret key issued to your Account for authenticating requests to the API.
• "Billing Period" means, for a paid Plan, each monthly period for which you have paid, starting on the day you bought the Plan; for the Free Plan, each calendar month.
• "Business Customer" means anyone who uses the Service for purposes relating to their trade, business, craft or profession, including anyone accepting these terms on behalf of an organisation.
• "Consumer" means an individual using the Service wholly or mainly for purposes outside their trade, business, craft or profession.
• "Customer Content" means the images, image URLs, background images and any other material you or your users submit to the Service.
• "Output" means the images and data the Service returns to you from your Customer Content.
• "Plan" means the Free Plan or a paid Plan described on the pricing section of the Website.
• "Service" means the API, the Website, the dashboard, the documentation and the homepage demo, as we provide them from time to time.
• "Website" means verbier.dev and its subdomains.

2.2 "Including" and similar words mean "including without limitation". A reference to "writing" includes email. Headings do not affect the meaning of these terms.

3. Accepting these terms

3.1 You accept these terms when you create an Account, when you use an API Key, or when you use the homepage demo, whichever happens first.

3.2 You must be at least 18 years old to create an Account.

3.3 If you accept these terms on behalf of a company or other organisation, you confirm that you have authority to bind it. In that case "you" means that organisation, and it is a Business Customer.

3.4 The homepage demo is free, limited and watermarked. When you use it, clauses 9 (Customer Content), 11 (acceptable use), 13 (results made by AI) and 15 to 16 (our responsibility) apply to that use.

4. Your Account and API Keys

4.1 You must give accurate information when you create your Account and keep it up to date. Each Account is for one person or one organisation.

4.2 You must keep your password and API Keys secret and store API Keys only where others cannot read them, such as on your own servers, never in code shipped to browsers or apps. You are responsible for all use of the Service made with your API Keys, except where the use results from our breach of these terms.

4.3 If you think an API Key has been exposed, revoke it in your dashboard straight away and tell us. You may create up to 20 active API Keys per Account.

4.4 You must not share API Keys with anyone outside your organisation, or open more than one Account to obtain more free images.

5. The Service

5.1 The Service removes the background from images you send it and returns the result, with optional extras such as shadows, cleanup of stray specks, upscaling, cropping, placing the result on a colour or background image, and colour matching. Images are processed by machine-learning models. The documentation at verbier.dev/docs describes what the API accepts, including supported formats (JPEG, PNG, WebP, GIF, BMP and TIFF in; WebP and PNG out), size limits (currently 20 MB and 64 megapixels per image) and time limits.

5.2 To use the API you need an internet connection and software able to make HTTPS requests. We do not provide software libraries or support for particular platforms unless we say so.

5.3 We may improve, update or change the Service, including the models we use. If a change would materially reduce a paid feature you rely on, we will give you at least 30 days' notice where we reasonably can, and you may cancel your paid Plan before the change takes effect and receive a refund of any amount you have paid for the period after the change.

5.4 We aim to keep the Service available at all times but do not guarantee it. The Service may be unavailable for maintenance, because of failures at the providers we rely on, or for reasons outside our control. Unless we agree otherwise in writing, we do not offer a service level agreement.

6. Plans, fees and payment

6.1 Plans. The Free Plan includes 50 images each calendar month and needs no payment card. Paid Plans and their prices are shown on the Website at the time you buy. At the date of these terms they are:

6.2 How images are counted. Each image we deliver to you counts once against your Allowance. A request that fails, and an item in a batch that fails, is not counted. Unused images do not carry over to the next Billing Period. When your Allowance is used up, the API refuses further requests until your next Billing Period starts or you move to a larger Plan.

6.3 Payment and automatic renewal. Paid Plans are billed monthly in advance in US dollars by payment card through our payment provider, Stripe (via our account provider, Clerk). A paid Plan renews automatically each month, and we will charge your card each month, until you cancel it. By buying a paid Plan you authorise these recurring charges. We never see or store your full card details.

6.4 Taxes. Prices shown at checkout include any VAT we are required to charge. If you are a Business Customer, you are responsible for any other taxes, duties or levies that apply to your purchase.

6.5 Changing Plan. You can move to a different paid Plan at any time from your dashboard. The amount due and when the change takes effect are shown at checkout before you confirm.

6.6 Failed payments. If a payment fails, we or our payment provider may try again. If a renewal remains unpaid, we may move your Account to the Free Plan or suspend paid features until payment is made. We will tell you by email before we do.

6.7 Price changes. We may change the price of a paid Plan by giving you at least 30 days' notice by email. The new price applies from your first Billing Period starting after the notice period ends. If you do not want to pay the new price, you can cancel before then under clause 7.

6.8 Changes to the Free Plan. We may change or withdraw the Free Plan by giving at least 30 days' notice on the Website or by email.

7. Cancelling a paid Plan

7.1 You can cancel a paid Plan at any time in your dashboard, or by emailing us. Cancellation takes effect at the end of the Billing Period you have already paid for. Until then you keep your Plan's Allowance, and afterwards your Account moves to the Free Plan.

7.2 Apart from the rights in clause 8, clause 5.3, clause 14 and any other rights the law gives you, we do not refund payments for part of a Billing Period or for unused images.

7.3 You can close your Account at any time by emailing us. Closing your Account cancels any paid Plan as described in clause 7.1.

8. Your right to cancel if you are a consumer

8.1 If you are a Consumer, you have a legal right to cancel a paid Plan within 14 days without giving any reason. The 14 days start on the day after you complete checkout. This right applies when you first buy a paid Plan and when you move to a different paid Plan; it does not arise again each time a Plan renews.

8.2 A paid Plan starts as soon as you pay. At checkout we therefore ask you to expressly request that it starts straight away, within the 14-day cancellation period, and to acknowledge that if you cancel within that period you will pay for the images you have already used. We keep a record of that request and acknowledgement.

8.3 How to cancel. Tell us clearly within the 14 days that you are cancelling, by email to hello@verbier.dev or by post to our registered office. You may use the model cancellation form in Schedule 1, but you do not have to. Cancelling in your dashboard alone stops your Plan renewing; to receive a refund under this clause, you must also tell us that you are cancelling within the 14 days.

8.4 Your refund. We will refund the price you paid for the Plan, less a proportionate amount for the service we supplied before you told us you were cancelling. That amount is the number of images delivered under the Plan in that time, divided by the Plan's Allowance, multiplied by the price you paid, and is never more than the price you paid. We will make the refund within 14 days of the day you told us, using the same payment method, and will not charge you a fee for it.

8.5 After cancellation under this clause your Account moves to the Free Plan.

8.6 This clause does not affect your other legal rights, including those set out in clause 15.

9. Customer Content and Output

9.1 What's yours stays yours. As between you and us, you keep all rights in your Customer Content and in the Output. We do not claim ownership of either.

9.2 What you allow us to do. You grant us a non-exclusive, worldwide, royalty-free licence to receive, fetch (where you give us a URL), copy, process, modify and transmit your Customer Content, and to create and return the Output, only as needed to provide the Service to you and to comply with the law.

9.3 What we don't do. We process Customer Content in memory to produce the Output and do not keep Customer Content or Output in our own systems after we have returned the response to you. The provider that runs our processing servers, Modal Labs, keeps encrypted copies of the data passed to those servers for up to 7 days and then deletes them automatically; it acts only as our processor, as our Privacy Policy and Data Processing Addendum explain. We do not use Customer Content or Output to train or improve any machine-learning model. For each request we record only operational data: your Account identifier, the endpoint used, the number of images, the processing time and a processing mode label, together with usage counts for your Billing Period.

9.4 Your promises about Customer Content. You promise that:

(a) you own your Customer Content or have all the rights, licences and permissions needed to submit it to the Service and to use the Output as you intend;

(b) where Customer Content shows or relates to an identifiable person, you have a lawful basis under data protection law for us to process it on your behalf and, where required, that person's consent; and

(c) your Customer Content, and your use of the Service and the Output, comply with the law and our Acceptable Use Policy.

9.5 You are responsible for how you use the Output, including checking that it is accurate and suitable for your purpose and that your use does not infringe anyone's rights in the underlying images.

10. Personal data

10.1 Our Privacy Policy explains how we use personal data for which we are the controller, such as your Account details.

10.2 If you are a Business Customer and your Customer Content contains personal data, we process that personal data on your behalf as your processor under our Data Processing Addendum, which forms part of these terms.

11. Acceptable use

11.1 You must use the Service in line with our Acceptable Use Policy and must make sure anyone using the Service through your Account or API Keys does the same.

11.2 We may refuse to process any request, or block or remove access to any Output, that we reasonably believe breaks the Acceptable Use Policy or the law.

12. Our intellectual property

12.1 We and our licensors own all intellectual property rights in the Service, including our software, documentation, Website and the Verbier name and logo. These terms do not transfer any of those rights to you.

12.2 While your Account is open, we give you a non-exclusive, non-transferable licence to use the Service and the documentation for your own purposes, including to build and run your own products and services that use the Output, in line with these terms.

12.3 Except to the extent the law allows despite this clause (including under sections 50A to 50C and 296A of the Copyright, Designs and Patents Act 1988), you must not copy, modify, decompile or reverse engineer the Service or attempt to extract our models or source code.

12.4 Parts of the Service use third-party and open-source software and models under their own licences. Those licences take priority for those components where they give you more rights.

12.5 If you give us feedback or suggestions about the Service, we may use them freely without paying you or owing you any duty.

13. Results made by AI

13.1 The Output is produced automatically by machine-learning models. It may contain errors: for example, edges may be imperfect, parts of a subject may be removed or kept by mistake, fine detail such as hair or transparent objects may not be separated cleanly, and colour matching changes the colours of the subject.

13.2 You should review the Output before relying on it. The Service is not designed for uses where an error could cause harm, such as medical, safety-critical or legal identification purposes, and you must not use it for them.

13.3 Images submitted to the homepage demo are checked automatically for sexual, violent and self-harm content before processing. That check can make mistakes; if you think it has refused an image wrongly, contact us.

14. Suspension and termination

14.1 We may suspend or restrict your access to the Service, in whole or in part, if we reasonably believe that:

(a) you have seriously or repeatedly broken these terms or the Acceptable Use Policy;

(b) your use poses a security risk to the Service or to others, or could expose us or others to legal liability;

(c) an amount you owe us is unpaid after the steps in clause 6.6; or

(d) we are required to do so by law or by a court, regulator or other authority.

Where it is reasonable to do so, we will tell you before we act and give you a chance to put things right. We will lift a suspension once the reason for it has been resolved.

14.2 We may end these terms and close your Account:

(a) if you break these terms in a way that is serious, or that you do not put right within 14 days of our asking you to, or immediately in the case of a serious breach of the Acceptable Use Policy;

(b) for any other reason, by giving you at least 30 days' notice by email; or

(c) if we stop providing the Service, by giving you at least 30 days' notice by email.

If we end these terms under (b) or (c), we will refund any amount you have paid for any period after your Account closes.

14.3 When these terms end, your right to use the Service ends and your API Keys stop working. Because we do not store Customer Content or Output, there is nothing for us to return to you. Clauses 9.4, 9.5, 12, 13 and 15 to 23, and any rights that have already arisen, continue to apply.

15. Our responsibility to you if you are a consumer

15.1 We will provide the Service with reasonable care and skill. If we do not, you have legal rights under the Consumer Rights Act 2015, including to ask us to repeat or fix the Service, or in some cases to a price reduction. Nothing in these terms affects those rights. You can get advice about your rights from Citizens Advice.

15.2 We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen or if, when the contract was made, both we and you knew it might happen. We are not responsible for loss or damage that is not foreseeable.

15.3 We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your legal rights in relation to the Service, or for anything else for which the law does not allow us to exclude or limit liability. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation.

15.4 The Service is provided to Consumers for domestic and private use. If you use it for any commercial or business purpose, we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

16. Our responsibility to you if you are a Business Customer

16.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

16.2 We will provide paid Plans with reasonable care and skill. The Free Plan and the homepage demo are provided "as is". Apart from what these terms expressly say, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent the law allows.

16.3 Subject to clause 16.1, we will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any:

(a) loss of profits, sales, business or revenue;

(b) business interruption;

(c) loss of anticipated savings;

(d) loss of business opportunity, goodwill or reputation;

(e) loss or corruption of data; or

(f) indirect or consequential loss.

16.4 Subject to clause 16.1, our total liability to you arising under or in connection with these terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, in each period of 12 months starting on the date you first accepted these terms, will not exceed the greater of (a) the total fees you paid us in the 12 months before the event giving rise to the claim and (b) £100.

16.5 You will indemnify us against all losses, damages, costs (including reasonable legal fees) and expenses we incur as a result of any claim by a third party arising from your Customer Content, your use of the Output, or your breach of clause 9.4 or the Acceptable Use Policy. We will tell you promptly about any such claim, allow you to conduct its defence at your cost, and give you reasonable help.

16.6 You agree that, in entering into these terms, you have not relied on any statement or promise that is not set out in them. These terms, together with the documents they incorporate, are the entire agreement between you and us about their subject and replace any earlier arrangements. Nothing in this clause limits liability for fraud.

17. Events outside our control

17.1 We are not responsible for any failure or delay in providing the Service that is caused by an event outside our reasonable control, including failure of the internet, power or the third-party infrastructure we rely on, cyber attacks, natural events, epidemic, war, terrorism, civil unrest, industrial action or acts of government.

17.2 If such an event happens, we will tell you as soon as we reasonably can and take reasonable steps to minimise the effect. If it prevents us from providing a paid Plan for more than 30 days, either of us may end these terms by notice and we will refund any amount you have paid for the period after the Service stopped.

18. Changes to these terms

18.1 We may change these terms to reflect changes in the law or regulatory requirements, security needs, changes to the Service or how we provide it, or changes in our providers.

18.2 If a change is material and would disadvantage you, we will give you at least 30 days' notice by email before it takes effect. If you do not agree to the change, you may cancel your paid Plan or close your Account before it takes effect, and we will refund any amount you have paid for the period after the change. If you keep using the Service after the change takes effect, the new terms will apply to you.

18.3 We may make other changes, such as corrections and clarifications, at any time by updating this page. The date at the top shows when these terms last changed.

19. Notices and communication

19.1 We will contact you at the email address on your Account. Please keep it up to date and check it.

19.2 You can contact us at hello@verbier.dev. Notices of legal proceedings must be sent to our registered office.

19.3 An email is treated as received at the time it is sent, unless the sender receives a message saying it was not delivered.

20. Complaints

20.1 If you are unhappy with the Service, please email hello@verbier.dev. We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days.

21. Other important terms

21.1 Transfer. We may transfer our rights and obligations under these terms to another organisation, for example if our business is sold. We will tell you if this happens. If you are a Consumer, we will make sure it does not reduce your rights, and if you are unhappy with the transfer you may cancel and we will refund any amount you have paid for the period after cancellation. You may only transfer your rights or obligations under these terms with our written agreement.

21.2 No third-party rights. These terms are between you and us. Nobody else has any right to enforce them, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

21.3 Severability. If a court finds part of these terms invalid or unenforceable, the rest will continue in force.

21.4 No waiver. If we do not insist on something straight away, or delay in taking action, that does not stop us doing so later.

21.5 Relationship. Nothing in these terms creates a partnership, joint venture or agency between you and us.

22. Sanctions and export control

22.1 You confirm that you are not located, organised or ordinarily resident in a country or territory subject to comprehensive sanctions under UK law, and that you are not named on, or owned or controlled by anyone named on, a sanctions list maintained by the United Kingdom, the United Nations, the European Union or the United States. You must not use the Service in breach of any sanctions or export control law.

23. Law and courts

23.1 These terms are governed by the law of England and Wales.

23.2 If you are a Consumer, you can bring legal proceedings about the Service in the courts of England and Wales. If you live in Scotland, you can also bring them in Scotland; if you live in Northern Ireland, you can also bring them in Northern Ireland. If you live elsewhere, you also have the benefit of any mandatory consumer protection provisions of the law of the country where you live.

23.3 If you are a Business Customer, the courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or in connection with these terms or their subject matter, including non-contractual disputes or claims.

Schedule 1: Model cancellation form

Complete and return this form only if you are a Consumer and wish to cancel a paid Plan under clause 8.

To: Fortis Ventures Ltd (trading as Verbier), C/O Aardvark Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, BH21 7SB, United Kingdom. Email: hello@verbier.dev

I hereby give notice that I cancel my contract for the supply of the following service: Verbier [Starter / Pro] Plan

Ordered on: [date]

Name of consumer: [name]

Email address of the Account: [email]

Address of consumer: [address]

Signature of consumer (only if this form is sent on paper): [signature]

Date: [date]